Effective Date: June 30, 2026
Introduction
Welcome to PocketPal. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our products, or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through our payment providers)
- Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
Cookies
We use cookies and similar technologies to:
- Remember your preferences
- Keep you signed in
- Improve website performance
- Analyze website traffic
- Provide a better shopping experience
You can manage or disable cookies through your browser settings, although doing so may affect some website features.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Personalize your shopping experience
- Prevent fraud and enhance website security
- Comply with legal obligations
- Send promotional emails and newsletters if you have chosen to receive them
Payment Information
For your security, PocketPal does not store your complete payment card details on our servers. Payments are processed through trusted third-party payment providers that use industry-standard security measures.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted third parties when necessary to:
- Process payments
- Deliver your orders
- Provide website hosting and maintenance
- Perform analytics
- Comply with legal requirements
- Protect our rights, customers, and business
These service providers are required to safeguard your information and use it only for the services they provide.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting or storing data online is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
- Request a copy of your personal information
- Object to certain processing activities
To exercise these rights, please contact us using the details below.
Marketing Communications
If you subscribe to our newsletter, you may receive promotional emails about our products, offers, and updates.
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
PocketPal does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact information provided on our website.